Stories about disappointing customer experiences are swapped between friends, family and even strangers on a daily basis. Our team often discuss these mishaps from a Customer Experience (CX) and User Experience (UX) Design perspective.
Episode 1: The Cash Back Pharmacy
This post is the first in our new Customer Experience (CX) Comic Series, illustrating some of the funny and frustrating experiences our design team have had out in the wild. This week features Katie’s mishap in a local pharmacy. Stay tuned for episode two!