Perfecting Customer Satisfaction
Musgrave Group is Ireland’s largest grocery and food distributor and the parent company of SuperValu. Musgrave wanted to drive customer engagement around Real Rewards – SuperValu’s points loyalty program and improve wayfinding in SuperValu’s online account registration process. The goal was to make the first 100 days of SuperValu’s customer experience impactful, engaging and relevant. We wanted to demonstrate the full features of the SuperValu account to their users by onboarding customers to all aspects of their website’s offerings.
The Jodel Model. The future of social media?
by Tobias Michaely
In this time and era, almost everyone knows the saying “the internet never forgets”. Everything posted online can be revived again no matter how long ago it was posted. Indeed, the internet never forgets which is why Users are becoming more cautious about the information they post online. So would it be possible for us to Design an app or social media platform that fully safeguards User privacy?