Perfecting Customer Satisfaction
Musgrave Group is Ireland’s largest grocery and food distributor and the parent company of SuperValu. Musgrave wanted to drive customer engagement around Real Rewards – SuperValu’s points loyalty program and improve wayfinding in SuperValu’s online account registration process. The goal was to make the first 100 days of SuperValu’s customer experience impactful, engaging and relevant. We wanted to demonstrate the full features of the SuperValu account to their users by onboarding customers to all aspects of their website’s offerings.
Graphic Mint 2018 Highlights
by Tobias Michaely
2018 was another year full of experiences and growth for Graphic Mint. We worked with some amazing clients – both old and new. We were thrilled to win a Spider Award for Homelight, our conceptual app designed to help families who find themselves homeless. Finally, this year was also our 10th anniversary which we marked by sponsoring Defuse. Have a look back with us on an eventful year.